About Thomas Saftich

I’m a professional case study writer with over 20 years of experience helping companies turn real customer outcomes into clear, credible stories.

I specialize in deep-dive customer stories across industries such as SaaS, FinTech, logistics, and health sciences, translating complex products and technical solutions into narratives that are easy to understand and persuasive to the right audience.

Whether the goal is demand generation, sales enablement, investor credibility, or product marketing, I write case studies that feel grounded, human, and specific—because the best customer stories don’t sound like marketing. They sound like truth.

Great case studies come from listening carefully and writing with precision.

I take a collaborative approach that respects your customer’s time and protects your brand. I’m thorough in research, careful with details, and focused on creating a final piece that your team can confidently publish and reuse across channels—website, sales decks, email campaigns, and more.